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PRIVACY POLICY

Last updated: 14 October 2026

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Vyas & Partners Marketing is responsible for the personal information described in this policy when we decide how and why it is used. This policy covers visitors to our website, people who contact us, business contacts and clients.

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Contact us about privacy or your information at info@vyas-marketing.com.

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We handle personal information under the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and applicable electronic communications rules. Where we process information on a client’s instructions, that client’s privacy notice applies and our responsibilities are governed by the relevant data processing agreement.

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You can contact us without agreeing to marketing. Please avoid sending sensitive personal information through the website enquiry form.

How we use your information

Information we collect and its sources


We collect information you provide through our enquiry form, email, meetings and other business communications. This can include your name, business email address, organisation, role, subject, message and project requirements. If you become a client or supplier, we also handle contact details, contracts, invoices and payment records relevant to that relationship. Our website platform can process technical information such as IP addresses, browser and device details, security logs and cookie choices.

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For professional networking and prospect research, we may obtain relevant business contact details and professional information from referrals, clients, company websites, public professional profiles such as LinkedIn, and other lawful business sources. Public availability does not remove your privacy rights. Where we obtain your information indirectly, we provide any additional privacy information required by law, including relevant source and recipient details.

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Purposes and lawful bases

 

  • Enquiries and proposals: to answer questions and discuss work. We rely on steps towards a contract when you are the prospective contracting party, or our legitimate interest in responding to business enquiries.

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  • Client services: to deliver agreed consultancy, marketing and project work, communicate with you and administer the relationship. We rely on contractual necessity where the contract is with you personally, or legitimate interests in delivering services to an organisation you represent.

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  • Business administration: to manage suppliers, invoices, records, disputes and legal requirements. We rely on legitimate interests in running and protecting our business, and legal obligations where applicable.

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  • Professional networking and relevant business development: we rely on legitimate interests in connecting with relevant business contacts, after considering necessity, reasonable expectations and privacy impact. You can object at any time.

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  • Marketing: we obtain consent where required by electronic marketing rules. Where those rules permit business marketing without consent, we may rely on legitimate interests. We identify ourselves and provide a way to opt out.

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  • Website security: we rely on legitimate interests in preventing misuse and keeping the website secure. For cookies and similar technologies, see the section below.

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You do not have to provide information, but we may be unable to answer an enquiry or deliver requested work without the details needed for it.

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Sharing and client projects


Information may be shared where necessary with Wix, which hosts this website and provides its enquiry-form facilities; providers of email, IT, business administration and accounting services; professional advisers; and authorised partners or contractors involved in delivering agreed work. Recipients receive only the information needed for their role. Where they act as processors, appropriate data processing terms apply. We may disclose information to authorities where legally required, or where necessary to establish or defend legal claims.

If we handle a client’s customer or prospect data solely on that client’s instructions, the client is the controller. Requests concerning that information should be directed to the client; we assist them as required. Any independent use or sharing of professional contact information requires its own lawful basis and applicable privacy information.

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International processing


Wix and other service providers may process information outside the UK. Where a restricted international transfer takes place, it must be covered by an applicable UK adequacy decision or another lawful safeguard, such as approved contractual terms with any required transfer assessment.

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Contact info@vyas-marketing.com for information about the safeguards relevant to your data.

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Retention and security


We retain information only for as long as needed for its purpose. For enquiries, this depends on whether the enquiry remains active or leads to work. For client and supplier records, we consider the relationship, applicable accounting and tax requirements, and the period needed to resolve disputes or legal claims. Marketing details are retained while relevant and lawful; a limited suppression record may be kept to honour an opt-out. Technical records are retained according to their security or operational purpose. We delete or anonymise information when it is no longer needed, subject to lawful retention requirements and backup cycles.

We use appropriate technical and organisational measures to protect information, including limiting access to people who need it. No internet service can guarantee absolute security.

Your rights and cookies

Your data protection rights


Depending on the circumstances, you can ask to access your personal information, correct inaccurate information, erase it, restrict its use or receive a portable copy. You can object to processing based on legitimate interests. Your right to object to direct marketing is absolute. Where we rely on consent, you can withdraw it at any time without affecting the lawfulness of earlier processing.

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To exercise a right, ask about your data or raise a privacy concern, email info@vyas-marketing.com. We may request proportionate information to verify your identity. We respond within the applicable statutory time limits and explain any lawful restriction, extension or refusal. Requests are normally free of charge.

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Complaints


Please contact us first so that we can investigate and respond. You can also complain to the UK Information Commissioner’s Office (ICO) at www.ico.org.uk/make-a-complaint or telephone 0303 123 1113.

Cookies and similar technologies


This website is hosted on Wix. Cookies and similar technologies may support security, essential website functions and the operation of the enquiry form. Other technologies, if enabled, can support preferences, usage measurement or marketing.

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Where consent is legally required, those cookies or technologies must not operate until you choose to allow them. Any applicable statutory exemption must meet its conditions, including information and opt-out requirements where required. A privacy policy alone does not provide cookie consent.

Where a cookie banner or preferences control is provided, it explains the available categories and allows you to make or change your choices. Necessary cookies cannot be switched off through a consent preference where they are required for the service you request. You can also manage or delete cookies in your browser; blocking necessary cookies may affect website functions. For details about cookies used on this site, their purposes, providers and duration, or to ask about available privacy controls, contact info@vyas-marketing.com.

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Children and automated decisions


Our website and consultancy services are intended for professional and business audiences. Please contact us if you believe a child has provided information that should be removed. We do not use the website enquiry process to make solely automated decisions producing legal or similarly significant effects about you.

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Other websites


Links to LinkedIn, charities or other external websites take you to services with their own privacy notices. Please check those notices before providing personal information.

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Changes to this policy


We may update this policy as our services, website or legal requirements change. The date above shows when it was last updated. Where required, we will bring material changes to your attention.

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